Privacy Policy

Privacy Policy — LURI

Last updated: December 06, 2025

LURI is a premium Supima cotton T-shirt brand based in Banjara Hills, Hyderabad, Telangana, India. When you visit luristore.com, create an account, or place an order with us, you share certain personal information with us. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data.

We believe your privacy deserves plain language — not boilerplate. Please read this page carefully. By using luristore.com, you agree to the practices described here.

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Who We Are

LURI is operated as a Partnership firm registered at 8-2-269/19/358/A, Indira Nagar, Banjara Hills, Hyderabad — 500033, Telangana, India. GST IN: 36AAMFL7004R1ZP.

When this policy refers to “LURI,” “we,” “us,” or “our,” it means this business entity. When it refers to “you,” it means any individual visiting, browsing, registering on, or purchasing from luristore.com.

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What Information We Collect

We collect two types of information: information you provide to us directly, and information collected automatically when you use our website.

Information You Give Us

When you create an account, place an order, contact our support team, or sign up for our newsletter, you may provide us with your full name, email address, phone number, shipping and billing address, and payment-related details. We do not store full card details on our servers — payment processing is handled by our trusted payment gateway partners.

Information Collected Automatically

When you browse luristore.com, certain data is collected automatically by our website infrastructure. This includes your device’s IP address, browser type and version, the pages you visit, how long you spend on each page, the time and date of your visit, and unique device identifiers. If you access our website on a mobile device, we may also collect information about your mobile operating system and mobile browser type.

This automatically collected data is referred to as Usage Data and helps us understand how our website is being used so we can improve it.

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How We Use Cookies and Tracking Technologies

Like most websites, luristore.com uses cookies — small files placed on your device by your browser — to make the website function correctly and to understand how visitors interact with it.

We use three types of cookies. Session cookies are temporary and are deleted as soon as you close your browser. These are essential for things like keeping items in your cart. Persistent cookies remain on your device between sessions and remember your preferences, such as your login details or language settings, so you do not have to re-enter them on every visit. Functionality cookies help us remember the choices you make on the website so your experience feels personalised.

We may also use web beacons — tiny electronic files embedded in certain pages and emails — to track whether pages were visited or emails were opened, and to measure the reach of our communications.

You can instruct your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies entirely, some features of luristore.com may not work as intended.

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Why We Use Your Personal Data

LURI uses the personal data we collect for the following purposes:

To process and fulfil your orders, manage your account, and deliver your purchases to the correct address. To communicate with you about your order status, shipping updates, delivery confirmation, or any changes to your order. To contact you about security updates or important changes to our services. To respond to your support requests, return queries, or any other communication you initiate with us. To send you information about new products, offers, and promotions — only if you have opted in to receive such communications. To analyse website traffic and user behaviour so we can improve luristore.com’s design, performance, and content. To meet our legal and regulatory obligations as a business operating in India.

We do not sell your personal data to any third party.

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How We Share Your Information

LURI does not sell or rent your personal information. We may share your data with third parties only in the following limited circumstances:

With service providers: We work with trusted third-party vendors who help us operate our website and deliver our services. These include payment processors, logistics and courier partners, customer support tools, and website analytics services. Each of these providers is contractually required to handle your data securely and in accordance with applicable privacy standards.

With FreshDesk: We use FreshDesk, a customer support platform operated by Freshworks, Inc., to manage support tickets and queries. Information you submit through our support channels may be stored and processed by FreshDesk in accordance with their Privacy Policy at freshworks.com/privacy.

With Google: We use Google services including Google Places for location-related functionality on our website. Google may collect data from your device for security and functionality purposes in accordance with Google’s Privacy Policy at google.com/intl/en/policies/privacy.

For legal compliance: If we are required by law, a court order, or a government authority to disclose your personal data, we will do so. We may also disclose data where necessary to protect the rights, property, or safety of LURI, our customers, or others.

In the event of a business transfer: If LURI undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

We will never share your personal information for purposes other than those described in this policy without first obtaining your explicit consent.

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How Long We Keep Your Data

We retain your personal data only for as long as it is needed for the purposes described in this policy. For active customer accounts, we retain your data for the duration of the relationship and for a reasonable period thereafter in case you return or contact us about a past order. We retain transaction records as required under Indian tax and accounting laws. Usage Data is typically retained for a shorter period, unless we are legally required to keep it longer or it is being used to improve our security systems.

If you request deletion of your account and data, we will process that request subject to any legal obligations that require us to retain certain records.

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Your Rights Over Your Personal Data

You have the right to access the personal data LURI holds about you and to request a copy of it. You have the right to correct any inaccurate or incomplete information. You have the right to request deletion of your personal data, subject to any legal obligations we may have to retain certain records. You have the right to withdraw consent for marketing communications at any time by unsubscribing from our emails or contacting us directly.

To exercise any of these rights, log in to your account on luristore.com and visit your account settings, or contact our support team at support@luristore.com.

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How We Protect Your Data

We take the security of your personal data seriously. LURI uses commercially reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

However, no method of transmission over the internet and no method of electronic storage is completely secure. While we do everything reasonable to protect your information, we cannot guarantee absolute security.

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Children’s Privacy

luristore.com is not intended for use by anyone under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@luristore.com and we will take prompt steps to delete that data from our systems.

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Links to Third-Party Websites

Our website may contain links to external websites that are not operated by LURI. If you click on a third-party link, you will leave luristore.com and be directed to that third party’s site. We have no control over the content, privacy practices, or policies of external websites and accept no responsibility for them. We strongly recommend reviewing the privacy policy of any third-party site you visit.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the “Last updated” date at the top of this page. For significant changes, we may also notify you directly by email or through a prominent notice on luristore.com.

We encourage you to review this page periodically. Continued use of luristore.com after changes are posted constitutes your acceptance of the updated policy.